Privacy Policy

1. Introduction

Ironmark Exteriors("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website (ironmarkexteriors.ca) or contact us, how we use it, and the choices you have. By using our website or submitting a form to request an estimate, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, such as when you request a free estimate, contact us by phone or email, or fill out a form on our website. This may include:

• Your name, phone number, and email address
• Your property address and details about the service you're requesting
• Any additional information you choose to include in a message to us

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and how you interacted with our site, through the tracking technologies described below.

3. How We Use Your Information

We use the information we collect to:

• Contact you about your estimate request or inquiry
• Schedule and provide the services you request
• Respond to questions and provide customer support
• Run our own marketing and advertising campaigns, including retargeting and audience-building for future promotions
• Understand how visitors use our website so we can improve it

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to understand how visitors use our website and to run our marketing campaigns. Specifically, we use:

• Google Local Services — to connect service requests submitted through Google with our business
• Google Tag — to measure website traffic and advertising performance
• Meta Pixel & Meta Ads — to measure the performance of our Facebook and Instagram advertising and to show relevant ads to people who have visited our site

These tools may place cookies on your device and collect information about your visit, which we use solely for our own marketing and advertising purposes. You can control or disable cookies through your browser settings, though some parts of our site may not function as intended if you do.

5. How We Share Your Information

We do not sell, rent, or provide your personal information to any third party. The data we collect is used exclusively by Ironmark Exteriors to contact you, provide our services, and run our own marketing campaigns through the platforms listed above (Google and Meta), which process data on our behalf under their own privacy terms and act as our service providers — not as independent recipients of your data for their own purposes.

6. Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

You may contact us at any time to ask what information we hold about you, to request that we correct or delete it, or to opt out of marketing communications. To make a request, reach out using the contact details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.